We sell and install Auto Glass for all makes and models of cars and trucks.
We bill all insurance companies directly. You have the right to choose who you want to work on your car!
Monday – Friday
8:00am – 4:30pm
Fast Mobile Service - We Come to You
Insurance Claim Processing - We Bill Them
Windshield Camera Recalibration
Same Day Service
Windshield Replacement or Repair
Any windshield damage should be fixed right away. Because today’s small problem can become tomorrow’s headache. When left untreated, windshield damage is likely to spread.
Windshield Sticker Transfer
With safe windshield installations since 1938 your can rely on Rockford Auto Glass. We have professional certified AGSC installers and experienced courteous customer service representatives. With OEM approved urethane and our expertise your safety is assured with every installation. We also have emergency clean up service for tempered glass such as door and back glass breakage which will shatter into little pieces. If this occurs and we cannot service you the same day you can bring your car down to us for a temporary fix to get you through until the glass comes in. We are approved with all insurance companies, so you need not worry about the claim. It is your right to choose any auto glass company so why not choose a local and dependable shop you can count on.
Any windshield with a chip shown below that is less than the size of a quarter and not in the driver’s wiper sweep area may be repairable.
Advanced driver – assistance systems (ADAS)
WINDSHIELD CAMERA Recalibration
After the windshield is replaced if your vehicle is equipped with Lane departure, forward collision alert, or adaptive cruise control, (ADAS features), the camera in your windshield must be recalibrated.
What is ADAS?
ADAS stands for Advanced Driver Assistance System. It is a rapidly growing new technology that includes systems to help the driver in the driving process. When designed with a safe human-machine interface they should increase car safety & more generally, road safety
What is Calibration?
Calibration is the process of returning a vehicle’s ADAS to OEM specifications
Calibration is necessary after a new glass installation, particularly a windshield with a camera mounted to it, to ensure that the ADAS features continue to function properly despite having been moved during installation
A vehicle’s computer relies on the cameras/radars/lasers used by the ADAS being in the correct alignment to function properly, but does not automatically adjust them itself
Why do we need to be able to perform calibration?
Calibration guides the vehicle’s computer & ensures these systems are working properly
When a windshield is replaced, the camera should be removed from the bracket & unplugged from the car. After the replacement is completed, the camera needs to be reattached & recalibrated. If this is not performed by the installer, consumers will have to go to the dealer to have the vehicle calibrated.
What will happen if vehicle is not calibrated
If a car’s ADAS is not properly calibrated, the system may not function safely
If the cameras/radars/lasers on the vehicle are off by even a few millimeters they may not give accurate readings and the system may not function properly.
Insurance – Processing
We suggest contacting Rockford Auto Glass prior to your insurance company as we will process your claim directly with them. We bill all insurance companies directly, you will be required to pay the deductible if any.
Drop off your vehicle at our Utica location. Feel free to use our waiting room. We offer Fast Mobile Service – We Come to You! Free pick-up, delivery, and local shuttle service. (While mobile service may be more convenient it is not always a feasible or safe option. You wouldn’t paint your house in the winter nor should you get your windshield replaced outside during inclement weather. The seal of the windshield can be compromised as well as the safety of the occupants if you were in an accident.)
We can replace any type of glass, on almost any type of vehicle including:
• Tractors / Farm equipment
• Construction vehicles
• Antique and older vehicles
Give us a call if you have any other specialty auto glass needs we may not have mentioned
We can replace your side view mirrors with out replacing the whole housing. That includes any OEM heated, signal or electrochromatic mirrors. The convex passenger side mirrors have the distance insignia lasered on the mirror. We feature Burco redi cuts brand mirrors which comply with Federal Motor Vehicle Safety Standard 111.
We can also re-glue on your rearview mirror.
Downtown Utica location – Rome, New York near Oneida, Herkimer and New Hartford, Whitesboro, Taberg, Delta Lake, Yorkville, Frankfort, Washington Mills, Schuyler, NY
DOT & Glass Association Certified
Our installers are certified by any one or all of the following groups, manufacturers, or associations; AGSC (Auto Glass Safety Council), Dow Chemical Company, and Lynx Services. In addition we are a registered company of AGSC, UL (Underwriters Laboratories Inc.), and have obtained the Good Housekeeping seal, through our PPG Prostars alliance.